1. How do I place an order?
To place an order, simply browse our collection, select the desired shoes, choose the size and quantity, and proceed to checkout. Follow the prompts to fill in your shipping details and payment information to complete the order.
2. What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient transactions.
3. How can I track my order?
Once your order is confirmed and shipped, you'll receive a confirmation email with a tracking number. You can use this number on our website's "Track Order" page or the courier's website to track your package.
4. What are your shipping options?
We offer standard and expedited shipping options. Standard shipping usually takes 7-9 business days, while expedited shipping delivers within 5-7 business days, depending on your location.
1. Do you offer shoe sizes for wide/narrow feet?
Yes, we strive to provide a range of sizes, including options for wider or narrower feet. Check the product description for specific size details and fitting recommendations.
2. Are your shoes true to size?
We provide size guides for each product to assist you in finding the best fit. Additionally, customer reviews often offer valuable insights into the sizing and comfort of our shoes.
3. Can I return or exchange shoes if they don’t fit?
Absolutely! We have a hassle-free return and exchange policy. Just make sure the shoes are in their original condition with tags attached, and reach out to our customer support within 30 days of receiving your order for assistance.
1. How do I create an account?
Click on the "Sign Up" or "Register" button on the top right corner of our website and follow the prompts to create your account. It’s quick and easy!
2. What if I have more questions or need help?
We're here to assist you! Feel free to reach out to our customer support team via email at [email protected] or through our "Contact Us" page. We aim to respond promptly to all inquiries.
3. Can I cancel an order after it’s been placed?
Orders can be canceled within 24 hours of purchase. Please contact us immediately via email or phone with your order details for cancellation requests.
